Sheraton Centre Toronto Hotel

Really friendly staff who never rushed you. One gentleman, Steven, who checked me in, recommended I upgrade to get access to the club lounge, explaining that it really was 'something special'. So I did, and he was correct! The Club Lounge on the 43rd floor is spectacular. A huge space, plenty of refreshments and snacks, breakfast and a light early dinner, and plenty of working space too if you need it. I highly recommend you upgrade.

I really loved the room! The view was amazing, and I loved the bed and the room itself. The layout was simple yet elegant, everything was clean and very comfortable.

Excellent location, within walking distance of CN tower, Rogers Centre, and about 15 minutes from bay side to catch water taxi over the The islands. The swimming pool is lovely after a days sight seeing, with towels supplied. Excellent cleanliness of the room, and great black out curtains for a great nights sleep.

This hotel is situated in a perfect location in the heart of downtown, making it convenient for exploring the city. The beds are extremely comfortable. The pool is fantastic, especially on sunny days, and the lobby is vibrant and interesting. The valet parking is convenient (it's so pricey though). Additionally, the guest service is excellent, with friendly staff ensuring a pleasant stay.

I was very pleased with the welcome at check in. I had called in advance to ask if we could access the pool before check in and they said that it shouldn't be a problem. When I arrived, check in line was a little busy, but while Marc checked me in, I again asked about using the pool before check in (since I arrived at 1pm and check in is at 3pm). He was so nice about and even said that he had a room ready with a better view and that he could check us in so that we could leave our stuff in the room and head to the pool! It was such a great gesture, and we were so grateful :) The room itself is simple, not overly modern, but was spacious and clean. The bathroom is a generous size. The ice machine on the 17th floor wasn't working both times I visited, but not a big deal, I just got ice from a different floor. The amenities are fantastic! We booked the hotel mainly for the pool, and it did not disappoint! It was a bit busy, but that was expected on a long weekend. There were also a lot of lounge chairs which were just a bit away from the pool. Area was well maintained, and there was always plenty of towels. The gym was bright, clean and a good size with lots of new equipment. My friend and I really enjoyed the Peloton bikes! The change rooms are also well attended. I remember walking through the Sheraton years ago and it's gone through a massive overhaul. It was a beautiful hotel before, but now it's even more inviting - bright, contemporary and light - it was a beautiful stay! It's also located to many things and very walkable! I would absolutely stay here again and recommend it others! Great value for downtown Toronto - especially if you can make use of all the amenities.